Privacy & Cookie Policy

Jobbit Ltd, a company incorporated in England and Wales under company number 14669887, with its registered office at 124 City Road, London, EC1V 2NX ("Jobbit", "we", "us", or "our"), is committed to protecting the privacy and personal data of our Users in accordance with applicable data protection legislation.

This Privacy & Cookie Policy explains how we collect, process, store, and protect information obtained through the Jobbit Platform, including data processed via the Jobbit AI Agent.

1. DEFINITIONS

1.1 For the purposes of this Policy:

Term	Definition
Personal Data	Any information relating to an identified or identifiable natural person, as defined under the UK GDPR.
Processing	Any operation performed on Personal Data, such as collection, storage, use, disclosure, or erasure.
Platform	Jobbit's website (www.jobbit.uk), mobile application(s), APIs, and other digital interfaces.
User	Any individual or entity using the Platform, including Clients and Service Providers.
Jobbit AI Agent	The automated, AI-driven assistant integrated within the Platform, which facilitates communications, service matching, scheduling, and workflow management.
Applicable Law	Includes the UK GDPR, the Data Protection Act 2018, and any other laws or regulations governing data protection, privacy, or electronic communications in the United Kingdom.

2. SCOPE OF THIS POLICY

2.1 This Policy applies to all Users of the Platform and governs all data processing activities conducted by Jobbit, whether automated or manual.

2.2 By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy & Cookie Policy.

2.3 This Policy forms an integral part of the Jobbit Terms & Conditions (AI Agent Edition).

3. DATA CONTROLLER

3.1 Jobbit Ltd acts as the Data Controller in respect of Personal Data collected directly from Users for account creation, communication, payments, and Platform analytics.

3.2 In certain circumstances, Jobbit may act as a Data Processor, for example when processing data under the direction of a Client or Service Provider in connection with a Service Contract.

3.3 You may contact our Data Protection Officer at business@jobbit.uk for any privacy-related queries or data subject requests.

4. CATEGORIES OF DATA COLLECTED

Jobbit may collect and process the following categories of data:

4.1 Information You Provide Directly:

Data Type	Examples
Account registration data	Name, contact details, password, company information
Verification data	Identification documents, right-to-work information, proof of address
Payment information	Bank details, billing address, or payment card data processed via our Payment Service Provider
Communications	Chat communications, support tickets, or job details you submit through the Platform or AI Agent
User-generated content	Reviews, feedback, or testimonials provided voluntarily

4.2 Information Collected Automatically:

Data Type	Examples
Technical data	Device identifiers, browser type, operating system, IP address, and log files
Usage statistics	Clicks, session times, navigation paths, interaction data
Cookies and analytics	Cookie data, analytics information (see Section 12)
AI interactions	Transcripts or metadata from interactions with the Jobbit AI Agent

4.3 Information from Third Parties:

We may obtain data from third-party partners, verification providers, or payment intermediaries to confirm identity, prevent fraud, or comply with legal obligations.

5. PURPOSES OF PROCESSING

Jobbit processes Personal Data for the following lawful and legitimate purposes:

Purpose	Description
Platform operation	To operate, manage, and improve the Platform and AI Agent functionality
User communications	To enable communications and transactions between Clients and Service Providers
AI personalisation	To personalise AI-generated interactions and improve system performance
Payment processing	To process payments, invoices, and commissions via authorised PSPs
Compliance	To ensure compliance with legal, regulatory, and anti-fraud obligations
Customer support	To respond to inquiries, complaints, or data subject requests
AI training	To train and optimise Jobbit's AI systems using anonymised or aggregated data

6. LEGAL BASES FOR PROCESSING

Jobbit relies on one or more of the following lawful bases under the UK GDPR:

Legal Basis	Description
Performance of a Contract	To provide the Platform and its services to Users
Consent	Where Users voluntarily provide information or engage with AI chat features
Legitimate Interests	For Platform improvement, fraud prevention, and user experience optimisation
Legal Obligation	To comply with statutory and regulatory requirements
Vital Interests	In rare cases, to protect the safety of Users or others

7. JOBBIT AI AGENT DATA PROCESSING

7.1 The Jobbit AI Agent may record and analyse User inputs to provide responses, suggestions, and operational automation.

7.2 AI-generated content and transcripts may be retained temporarily for performance monitoring, compliance auditing, and model refinement.

7.3 The AI Agent does not make autonomous decisions producing legal or significant effects on Users; all automated interactions remain subject to human oversight.

7.4 Users are encouraged to avoid submitting sensitive information (e.g., medical, racial, or political data) in chat messages unless strictly necessary.

8. DATA RETENTION

8.1 Jobbit retains Personal Data only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal obligations.

8.2 Retention periods vary depending on data type, typically:

Data Type	Retention Period
Account and transactional data	Up to six (6) years following account closure
AI chat transcripts	Up to twelve (12) months for system optimisation
Financial records	As required by HMRC or other authorities

8.3 Data may be anonymised or aggregated for analytical purposes beyond these periods.

9. DATA SHARING AND TRANSFERS

9.1 Jobbit may share limited Personal Data with:

(a) verified Service Providers or Clients as necessary for fulfilling Jobs;
(b) authorised Payment Service Providers for transaction processing;
(c) analytics and IT service providers for system maintenance;
(d) legal or regulatory authorities where required by law.

9.2 All third parties processing data on Jobbit's behalf are contractually bound by confidentiality and security obligations equivalent to those under UK GDPR.

9.3 Where data is transferred outside the UK, Jobbit ensures adequate safeguards through UK-approved Standard Contractual Clauses or equivalent mechanisms.

10. DATA SECURITY

10.1 Jobbit employs industry-standard technical and organisational measures, including encryption, access control, and continuous monitoring.

10.2 Despite these measures, no internet transmission is entirely secure; Users acknowledge that they provide data at their own risk.

10.3 In the event of a data breach likely to result in high risk to Users' rights, Jobbit shall notify affected Users and the Information Commissioner's Office (ICO) in accordance with legal requirements.

11. USER RIGHTS

Users have the following rights under the UK GDPR:

Right	Description
Access	To obtain confirmation whether Jobbit holds their Personal Data
Rectification	To correct inaccurate or incomplete data
Erasure	To request deletion where lawful
Restriction	To limit processing under certain circumstances
Objection	To processing based on legitimate interests
Portability	To receive Personal Data in a structured, machine-readable format
Complaint	To lodge a complaint with the Information Commissioner's Office

Requests shall be addressed to business@jobbit.uk and verified in accordance with Jobbit's identity confirmation procedures.

12. COOKIES AND TRACKING TECHNOLOGIES

12.1 The Platform uses cookies, pixels, and local storage objects for essential functions, analytics, and security.

12.2 Types of cookies include:

Cookie Type	Purpose
Essential cookies	Necessary for Platform operation and authentication
Performance cookies	To monitor Platform functionality and usage trends
Analytical cookies	For aggregate analytics and system improvement
Marketing cookies	Only where Users consent to personalised advertising

12.3 Users can modify browser settings to block or delete cookies. However, disabling essential cookies may impair access or performance of the Platform.

13. AUTOMATED DECISION-MAKING AND PROFILING

13.1 Jobbit does not engage in automated decision-making that produces legal or similarly significant effects without human intervention.

13.2 AI-generated insights may be used to enhance task matching and service recommendations but remain subject to manual validation and user discretion.

13.3 Users may object to profiling activities by contacting business@jobbit.uk.

14. CHILDREN'S DATA

The Platform is not intended for use by persons under eighteen (18) years of age. Jobbit does not knowingly collect Personal Data from minors. If such data is inadvertently collected, it will be deleted promptly upon discovery.

15. CHANGES TO THIS POLICY

15.1 Jobbit may amend this Policy from time to time to reflect changes in law, technology, or business operations.

15.2 Updated versions will be published at https://law.jobbit.uk and shall take effect immediately upon posting. Continued use of the Platform constitutes acceptance of the revised Policy.

16. CONTACT INFORMATION

For any questions or concerns regarding this Policy or data processing, please contact:

Jobbit Ltd
124 City Road, London, EC1V 2NX
Email: business@jobbit.uk
Website: www.jobbit.uk